PSA Web server maintenance Tuesday October 8th, 11PM - 1AM EDT

** Server Maintenance **

As part of our ongoing efforts to improve our products and services, we will be performing server maintenance on Tuesday, October 8th, beginning at 10 pm EST for approximately 180 minutes to update our psarcweb.com services.

During this time, customers may experience some features / functionality to be delayed during this period. 

We have selected this time to minimize the impact to our customers.  The reliability of our services is our highest priority and this maintenance window is a key step on our path to improved stability and productivity of our products and services.

We apologize for any inconvenience this may cause.

Michael Hogan

Technical Support Manager

PSA - Mobile - Smart Tech V4.2.8 Update

** IMPORTANT (MUST READ PRIOR TO UPDATE) **


PSA Mobile - Smart Tech 4.2.8  is being released tomorrow on both the IOS and Android devices. We recommend prior to update that users turn off their Auto-update features on their devices and manually perform the update. Please ensure your techs have completed the sync PRIOR to installing the update for PSA Smart Tech Mobile App version 4.2.8. Information not synced prior to update may not transfer to the new version of the app.

If you have auto updates turned off you will need to go into the store and manually download the new version. It is also recommended that the app is not running in the background when the update is taking place. If you have any questions or need assistance updating your app please contact our support centre at 866-992-2626 X2 or email support@canamsys.com 

 

Canam Systems is happy to announce the upcoming release for our Smart Tech Mobile App 4.2.8. This latest version will be available on the IOS market or Google Play Store for download on 10/9/2019.

Release Notes:

  • Added - Option to view jobs for upcoming week 
  • Added - Show Category in Time card Sync History
  • Added - On Time clock in screen selector will include category
  • Added - Alternate the Relationship contacts/companies background if there are multiple listed.
  • Fixed - Display the Time Properly in Custom forms

If you have any issues, please report them to support@canamsys.com before doing the update. Data loss, including time cards could be affected if information has not been synced to the web. To install the latest version of the PSA Smart Tech Mobile App go to either Google Play or the Apple App Store and search for PSA Mobile App to check for availability. User Guides for PSA Smart Tech Mobile App can be found on the Canam Systems website under the Customer Portal. 

PSA Web V11.0.8.0 Release Notes - Oct 09, 2019

  • Added default topic now configurable and set when adding new log note
  • Added feature to the Additional Status screen allowing additional statuses to be entered from dates and lost codes
  • Fix Open WO report, to not show deleted work orders
  • Time Cards Screen - Added category column
  • Fixed Time Card Approval Page - time card category and selector not saving correctly
  • Performance improvements on job add/update on API
  • Performance improvements on the "Actual Cost No Rates" and "Actual Cost" reports
  • Performance improvements on time clock listing screen
  • Fix on Job screen that was displaying another user has edited this record, cause by the Loss Description being created/edited
  • Fix on WO Screen where it would not load when not all work order details are converted
  • Fix on time card - sign off not emailing
  • Fix to not show inactive employees on the equipment location drop down list
  • Fix Job Management Style 2 where employee/employee type filtered incorrectly
  • Fix on the auto populate of the sales person on the Job create screen
  • Fixed the workflow where it was creating duplicate log notes
  • Remove delete button on Smart Report screen
  • Fix on Smart Reports to display filter for Ad-hoc reports
  • Recover report associated with custom form only recovers the report and not the actual form
  • Added Time To Complete for Alternative Statuses

PSA Web V11.0.8.0 Release Notes

 

Canam is happy to announce the release of the latest version of PSA 

October 8th  2019

 

  • Added default topic should be configurable and set when adding new log note
  • Added features to the Additional Status’ screen to Additional status’ to be entered from dates and lost code
  • Fix Open WO report,do not show deleted WO.
  • Time Cards Screen - Add category column
  • Time Card Approval Page - update the value of time card category and selector not saving correctly
  • Performance improvements on job add/update on API
  • Performance improvements on the Actual Cost No Rates and Actual Cost reports
  • Performance improvements on time clock listing screen
  • Fix on Job screen that was displaying another user has edited this record, cause by the Loss Description being created/edited
  • Fix on WO Screen does not load when not all workorder details are converted
  • Fix on timecard signoff not emailing
  • Fix to not show inactive employees on the equipment location dropdown
  • Fix Job Management Style 2 employee/employeetype filters incorrectly
  • Fix on the auto populate of the sales person Job create screen
  • Fix on the workflow creating duplicate log notes
  • Remove delete button on Smart Report screen
  • Fix on Smart Reports to display filter for Ad hoc reports
  • Recover report associated with custom form only recovers the report and not the actual form
  • Time To Complete for Alternative Statuses

PSA Mobile App Version 4.2.8 - Release Notes

** IMPORTANT (MUST READ PRIOR TO UPDATE) **


PSA Mobile - Smart Tech 4.2.8  is being released tomorrow on both the IOS and Android devices. We recommend prior to update that users turn off their Auto-update features on their devices and manually perform the update. Please ensure your techs have completed the sync PRIOR to installing the update for PSA Smart Tech Mobile App version 4.2.8. Information not synced prior to update may not transfer to the new version of the app.

If you have auto updates turned off you will need to go into the store and manually download the new version. It is also recommended that the app is not running in the background when the update is taking place. If you have any questions or need assistance updating your app please contact our support centre at 866-992-2626 X2 or email support@canamsys.com 

This latest version of our Mobile App will require users to download the PSA Smart Tech Mobile App from either the Apple Store or Google Play Store the app.

Updated Features include :

  • Added - Option to view jobs for upcoming week 
  • Added - Show Category in Time card Sync History
  • Added - On Time clock in screen selector will include category
  • Added - Alternate the Relationship contacts/companies background if there are multiple listed.
  • Fixed - Display the Time Properly in Custom forms

If you have any issues, please report them to support@canamsys.com before doing the update. Data loss, including time cards could be affected if information has not been synced to the web. To install the latest version of the PSA Smart Tech Mobile App go to either Google Play or the Apple App Store and search for PSA Mobile App to check for availability. User Guides for PSA Smart Tech Mobile App can be found on the Canam Systems website under the Customer Portal. 

Release Notes V11.0.7.0 - August 21, 2019

Release Notes 

Release Date: Wednesday August 21st 2019

  • New - restricted type feature security on Company Types
  • New- Workflow Notifications will be held between time and sent out after the pause period.
  • New - expand feature for the Timecard Approval page on the description field
  • New - Ability to complete a task from the advanced schedule
  • New – WJM and QB Customers - Add invoice and voucher number to work order screen
  • New - Add Subtrade to work order screen – summary side
  • New - Add date total and order by date on timecard Signoff Reports
  • New - Add Report Type Column to Smart Report Screen – “Built-in” will not allow edits
  • Stop editing of static smart reports
  • New - Block deletion of Closed Work Orders
  • New - add checkbox; Schedule WO view; do not include subtrade
  • Fix - on the scanning of barcodes in Materials and Equipment
  • Fix - Attachments filename and folders to not allow special characters
  • Fix - Create/Edit Equipment will not allow duplicate bar codes
  • Fix - Control Center - now showing the correct data for paid, approved and not paid,
  • Fix - Control Center performance issues
  • Fix - Workflow end trigger that was showing a server error
  • Fix - Mail Merge displays error after the document was opened for 1-2 minutes and clears the fields, corrupting the file
  • Fix - Job Note report sent by email parameters
  • Fix - Labour costs are not in order of “date” on Actual Cost Report
  • Fixed issue when PSA Desktop has the same email twice on a log note the log note would not sync to PSA web
  • Fixed issue with Percent complete is syncing with decimal places to PSA desktop
  • Fix - Time Sheet Style2 not grouping and emailing correctly
  • Fix issue with Discounts on AR Payments
  • Fix Custom forms "Save To" do not set the last modified date so the job does not sync to desktop
  • Fix on the labor hours being duplicated on Job Hours by Category Report
  • Fix Workflow should be created only for the workflow setup with the right Parent
  • Fix on the formatting of the job numbers
  • Fix when replying to a log note that has inactive attachment, after click save button, error happens on the server side, and client got no response or message.
  • Fix on Inventory Marked Inactive in Desktop should sync as delete to Web

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