Easter Holiday - Offices are Closed -

A reminder to all PSA users that on Friday April 19th 2019 Canam Systems will be celebrating the Easter National holiday.

Please note that although our offices will be closed during this time our support center will be available for Emergency Support Services only!! to allow our dedicated staff and their families the opportunity to celebrate this holiday.

Due to the nature of this National holiday, customers may experience a longer than normal delay for training & support requests, but we will return to our regular business hours on Monday April 22nd 2019.

 Thank you and have a safe and great long weekend.

 Stephane McLaughlin

Customer Service Manager

Canam Systems

Phone: 1-866-992-2626 x 301

Mobile (cell) +1 437 992 2625

Email: stephane@canamsys.com

Web: http://www.canamsys.com

PSA WEB Releases Notes - V11.0.4.0 - April 3rd 2019

V11.0.4.0 Release Notes

Release Date: April 3, 2019

  • On Budget Hours Report From Date changed to current
  • Added Work e-mail, work phone, mobile2, lost code and lost comments to Mail Merge
  • Added the Closed button for Jobs that were lost
  • Added "KEY ACCESS" to Log Note Template
  • Added sending emails with Signature and Display Name
  • Custom Form split DateTime Validation to Date and Time entity
  • PSA Web to PSA desktop sync -Fixed renamed file
  • Fix on Attachments (images, docs, etc.) randomly not transferring to Xact
  • Improved performance for transferring Attachments (images, docs, etc.) to Xact
  • Fix actual cost for closed jobs to display only closed jobs in job dropdown
  • Added for More Floods on Platinum (Status) Column is not displayed in the Relationships Menu/ Contact and Relationships/ Companies/Contacts pages
  • Fix on Edit Job Types, when trying to edit a job type by adding Categories, save did not work.
  • Fix on QBO sync causing a problem with QB vendors where we were removing a 1099 flag that allows the client to track the vendor as a contractor.
  • Fix on schedule notifications sending to inactive email contact methods
  • Fix on Log Templates not pulling the correct Referral Company or Contact
  • Fix on Lost Jobs that were closed, the job was not showing the Lost Code or comments
  • Fixes on Control Center for button (Not Paid, Approved, WIP)
  • Fix Employee Schedule Detail Report
  • Release Flooring Estimate Date Report
  • Fix on Job Type Edit page, show only active Categories
  • Fix do not remove dates types from PSA Web If they do not exist in PSA Desktop
  • When removing job contact and the contact has workflow attached, system will give message work flow will be removed

Release Notes - V11.0.4.0 - April 3rd 2019

V11.0.4.0 Release Notes

Release Date: April 3 2019

  • On Budget Hours Report From Date changed to current
  • Added Work e-mail, work phone, mobile2, lost code and lost comments to Mail Merge
  • Added the Closed button for Jobs that were lost
  • Added "KEY ACCESS" to Log Note Template
  • Added sending emails with Signature and Display Name
  • Custom Form split DateTime Validation to Date and Time entity
  • PSA Web to PSA desktop sync -Fixed renamed file
  • Fix on Attachments (images, docs, etc.) randomly not transferring to Xact
  • Improved performance for transferring Attachments (images, docs, etc.) to Xact
  • Fix actual cost for closed jobs to display only closed jobs in job dropdown
  • Added for More Floods on Platinum (Status) Column is not displayed in the Relationships Menu/ Contact and Relationships/ Companies/Contacts pages
  • Fix on Edit Job Types, when trying to edit a job type by adding Categories, save did not work.
  • Fix on QBO sync causing a problem with QB vendors where we were removing a 1099 flag that allows the client to track the vendor as a contractor.
  • Fix on schedule notifications sending to inactive email contact methods
  • Fix on Log Templates not pulling the correct Referral Company or Contact
  • Fix on Lost Jobs that were closed, the job was not showing the Lost Code or comments
  • Fixes on Control Center for button (Not Paid, Approved, WIP)
  • Fix Employee Schedule Detail Report
  • Release Flooring Estimate Date Report
  • Fix on Job Type Edit page, show only active Categories
  • Fix do not remove dates types from PSA Web If they do not exist in PSA Desktop
  • When removing job contact and the contact has workflow attached, system will give message work flow will be removed

PSA Mobile 4.0.5 – Maintenance Release - coming soon!

 

PSA Mobile 4.0.5 – Maintenance Release -

Canam Systems is happy to announce an important maintenance release for our Smart Tech Mobile App. Version 4.0.5 will soon be released to App stores for your users to download. Expected Official Release Date is March 31st 2019 but is determined by Apple and the Google Play store, pending their approvals.

The fixes we have included in this release are :

  • Error handling to prevent problems to sync time cards with slow connections.
  • Added functionality to rebuild the database automatically when new version is detected - preventing users having to reinstall the app.

This latest version of our Mobile App will require users to download the PSA Smart Tech Mobile App from either the Apple Store or Google Play Store the app.

IMPORTANT NOTE: This is a pre-release to our Mobile version 4.2, and is not to be confused with the next major version due out the 3rd week in April.  A list of those new features will be coming shortly.

  • We recommend that users turn off their Auto-update features on their devices and Manually perform the update. 
  • Users need to ensure that they have completed a sync Prior to installing PSA Smart Tech Mobile App version 4.0.5.  as information not synced may not transfer to the new version of the app.

If you have any issues, please report them to support@canamsys.com BEFORE doing the update. Data Loss, including time cards could be affected.

To install the latest version of the PSA Smart Tech Mobile App go to either Google Play or the Apple App Store and search for PSA Mobile App to check for availability.

User Guides for PSA Smart Tech Mobile App can be found on the Canam Systems website under the Customer Portal. 

Release Notes - V11.0.3.0 - Feb 26th 2019

PSA Web
V11.0.3.0 Release Notes
Release Date: February 26th 2019

  • Add new Mail-Merge feature
  • On the Work Order section-> Create Attachment button->a popup dialog the value of the Show Cost drop down should be set according to the value set in Company Settings
  • Changed from date to today on the Time Card Approval report
  • Improve performance on the Actual Cost report
  • Fixes to the Actual Cost report showing correct amounts.
  • Fix do not delete customers in PSA inactive in QB desktop
  • Fix on the More Floods feature for Year Built structure to on allow numeric entries
  • Fix on the “Transfer time card automatically at end of period” checkbox in Company Settings disappear after Save and appears after page refresh
  • Fix on the Employee schedule “All Day” events, therefore, it shows up at the top of the calendar, which made it difficult to view the tasks that are scheduled at specific times on the same day.
  • Apply a warning message when trying to remove all time card approval setup records, thus go back to transfer process from approval, if there are time cards in the Posted time card periods not fully approved
  • Fix to the Time Card Approval report
  • Fix to the QuickBooks Online updating Vendors with 1099 to wrong option
  • Fix on the PSA Web to PSA desktop sync -When renaming file
  • Fixed to the Control Center in relation to the buttons
  • Fixed to the customer portal to add message if the username already exists.
  • Fix in Settings -> Company Settings -> Jobs tab -> Edit Job Types, when try to edit a job type by adding Categories, save does not work, for PSA Desktop client, it should not be allowed to edit Categories and Selectors.
  • Add reply Email for schedule appointments

 

Release Notes V11.0.3.0 - Feb 26 2019

PSA Web
V11.0.3.0 Release Notes
Release Date: February 26th 2019

  • Add new Mail-Merge feature
  • On the Work Order section-> Create Attachment button->a popup dialog the value of the Show Cost drop down should be set according to the value set in Company Settings
  • Changed from date to today on the Time Card Approval report
  • Improve performance on the Actual Cost report
  • Fixes to the Actual Cost report showing correct amounts.
  • Fix do not delete customers in PSA inactive in QB desktop
  • Fix on the More Floods feature for Year Built structure to on allow numeric entries
  • Fix on the “Transfer time card automatically at end of period” checkbox in Company Settings disappear after Save and appears after page refresh
  • Fix on the Employee schedule “All Day” events, therefore, it shows up at the top of the calendar, which made it difficult to view the tasks that are scheduled at specific times on the same day.
  • Apply a warning message when trying to remove all time card approval setup records, thus go back to transfer process from approval, if there are time cards in the Posted time card periods not fully approved
  • Fix to the Time Card Approval report
  • Fix to the QuickBooks Online updating Vendors with 1099 to wrong option
  • Fix on the PSA Web to PSA desktop sync -When renaming file
  • Fixed to the Control Center in relation to the buttons
  • Fixed to the customer portal to add message if the username already exists.
  • Fix in Settings -> Company Settings -> Jobs tab -> Edit Job Types, when try to edit a job type by adding Categories, save does not work, for PSA Desktop client, it should not be allowed to edit Categories and Selectors.
  • Add reply Email for schedule appointments

 

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